Davao’s ICT sector sees robust growth in 5 yrs

DAVAO City — The information and communications (ICT) technology sector

in this city is expected to reach its goal of hitting 16,000 workers in the next five years as the city received P20 million from the P400 million released by the government to train potential work force in the industry.

Lizabel G. Holganza, president of the Information and Communications Technology Association of Davao, said that the money, through the Technical Education and Skills Development Authority, would be used to train applicants who are pre-screened by the association.

Ms. Holganza said that with the fund, about 2,000 applicants for the different subsectors of the industry will be trained by schools that are accredited by the organization.

“We will slowly fill the vacancies when the trainees eventually finish their training,” she said.
Among the beneficiaries are students who want to become contact center agents, software developers, digital animators and transcriptionists.

This will allow the industry to grow so it can hit the target of at least 16,000 workers by 2016 from about 12,000 at present. “Our estimate is to hire at least 1,000 new employees every year. With the funding, it will now be easier for companies to get the best employees who pass the training,” she added.

In the contact center industry, she said, the companies have been doing their own selection of possible recruits.
Nanette O. del Monte, human resources head of the Cyber City Teleservices Philippines Inc., said contact center companies in the city need thousands of employees to fill vacancies.

Those who could not be immediately hired because they need to improve their English proficiency will have to undergo the trainings so that by the end of the six-month period, they will be eventually hired, Ms. del Monte said.
Dubbed the Industry-based Training for Work Scholarship Program, the project will allow the association to pre-screen the trainees to ensure that 70% of the graduates will be employed. Ms. Holganza said the companies who would hire these graduates would refund the government for the money spent for them while training.

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