Quality supervisor is SBMA ‘Employee of the Year’
SUBIC BAY FREEPORT – A quality management supervisor responsible for initiating quality management systems in the Subic Bay Metropolitan Authority (SBMA) has been named SBMA “Employee of the Year” for 2013.
Juan C. Aquino, Jr., officer in charge of the agency’s Total Quality Management office and previously named as Employee of the Year for the Internal Services Group, bested five other finalists in the annual search for the agency’s outstanding employees.
SBMA chairman Roberto Garcia congratulated the finalists and said they have the admiration of their peers and the recognition from the whole agency.
Aquino, who has been with the SBMA since 2000, helped the agency achieve the ISO 9001:2008 certification, the international standard for quality management systems.
He also set up the “Voice of the Customer” system, which allows customers to give feedback, thus making it possible for the SBMA to further improve customer service.
The other five finalists were shipping operations specialist Florence Basobas, investment analyst Marie Elaine Gonzales, utility worker Renato Ching, heavy equipment operator Nestor Manuel, and Ecology Center clerk Febie dela Cerna.
They were also named Employees of the Year for their respective strategic business units.
Basobas, a licensed public accountant who represented the Aviation and Maritime Operations Group, was responsible for auditing liquidation reports of companies engaged in importation inside the Freeport.
Gonzales, who represented the Business and Investment Group, was nominated for her work in pulling in investments worth US$ 18 million for the SBMA.
She is also responsible for handling investor concerns within the Freeport.
Ching of the Chairman and Administrator’s Group is currently designated as driver at the Media Production Department.
He was recognized for doing tasks outside his job description, such as providing assistance during production work, and serving as alternate videographer and photographer for the department.
Manuel represented the Public Services Group and implemented a system to make garbage collection inside the Freeport more effective.
Dela Cerna, from the Regulatory Group, served as clerk for the Ecology Center and provided assistance during project implementation done by her department.
Garcia also recognized the contribution of the employees in achieving SBMA’s record-breaking income last year.
He said that because of the employee’s collective efforts, the SBMA is now recognized as one of the best government agencies in the country.
“This brings back the pride in our work, because it is important that you take pride in your work, regardless of your position, especially if you are working in a company worth working for,” he said.
Garcia also assured the employees that the SBMA has a bright future ahead despite the challenges the agency faces, as the management is doing everything it can to improve its employees’ working conditions.
“The prospects for SBMA are exceedingly bright, and I promise you we will take advantage of these opportunities and make SBMA a much better place in the years to come,” he said.
The SBMA Employee of the Year Awards is a project of the SBMA Human Resources Management Department to recognize and reward exemplary services rendered by employees, in line with the Civil Service Commission’s PRAISE program. (PNA)